Privacy Policy

Last updated: 7 November 2026

Fibre Composites is the trading name of Composites Manufacturing Australia Pty Ltd (ABN 96 127 945 868). This policy explains how we collect, use, store and share personal information when you visit our website or deal with us.

Information we collect

Depending on how you contact us, we may collect:

• Your name, company, role, email address, phone number and location.

• Details of your enquiry, order or project, including specifications, drawings and other files you upload.

• Delivery, billing and payment-related information needed to fulfil an order.

• Records of our communications with you.

• Website information such as your IP address, browser, pages visited and how you arrived at our site.

You may contact us without identifying yourself where practical, but we may need your contact and project details to prepare a quote or respond to an enquiry.

How we collect and use information

We collect information when you complete a form, upload files, email or call us, place an order, or otherwise communicate with us. We may also receive relevant project information from your employer, contractor or another person involved in the project.

We use this information to respond to enquiries, prepare quotes, assess project requirements, supply or install products, manage orders and accounts, improve our website, protect our forms from spam, and meet legal obligations. Where permitted by law, we may contact you about relevant products or services. You can ask us to stop sending marketing communications at any time.

Cookies and website measurement

Our website uses cookies and similar technology, including Google Analytics 4 and Google Tag Manager, to understand website use and measure enquiries. Pages with an embedded Google Map may also allow Google to collect information about your visit. You can manage cookies through your browser settings, although some website features may then work differently.

We may use a hashed version of contact details submitted through our forms for conversion measurement. Hashing changes the format of the data but does not necessarily make it anonymous.

Who we share information with

We may share information with staff, contractors, suppliers, installers, freight providers and professional advisers where needed to respond to you or complete your project. We also use service providers for website hosting, email, forms, security and analytics. We may disclose information where required by law. We do not sell personal information.

Overseas processing

Some technology providers may store or process information outside Australia, including in the United States. We take reasonable steps to protect information handled by these providers.

Security and retention

We take reasonable steps to protect personal information from loss, misuse and unauthorised access. We keep it for as long as needed for the purposes described above or to meet legal and business recordkeeping requirements. When it is no longer needed, we take reasonable steps to delete or de-identify it.

Access, correction and complaints

You can contact us to request access to your personal information or ask us to correct it. You can also contact us if you have a privacy concern. We will review your request or complaint and respond within a reasonable time. If you are dissatisfied with our response, you may contact the Office of the Australian Information Commissioner.

Contact us

We may update this policy when our practices or legal obligations change. The current version will be available on our website.